Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Customer service has been good to date cost is more than anticipated comparing to other pet insurance companies.
Customer service has been good to date, cost is more than anticipated comparing to other pet insurance companies.
Insurer: Trupanion Canada
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I have always been treated very well. Everyone that I have talked to you have been very respectful. They cover the bill with no argument to exactly what they claimed they would. I tell everyone about you and my great experience.
Insurer: Trupanion
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Very easy process and Trupanion staff at the call center were very helpful and knowledgeable.
Very easy process and Trupanion staff at the call center were very helpful and knowledgeable. So thankful for trupanion has been the best decision I have ever made!!
Insurer: Trupanion
By:
Living his best life after cancer!
Always fast and comprehensive. Thanks so much.
Insurer: Trupanion Canada
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trouble free claims.
trouble free claims. Always keeping us informed as to the status of our claim
Insurer: Trupanion Canada
By:
Buddy's Battle With Cancer
You guys have been really great. Such a huge help to us in Buddy's battle with cancer. Thank You!
Insurer: Trupanion Canada
By:
Excellent coverage and customer service
Excellent claims service. You said what you covered and you covered it. The customer service is excellent. I called several times with questions and everyone was helpful and pleasant
Insurer: Trupanion
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