Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Best decision; peace of mind.
The best decision made to protect my Nina. Great customer service and reimbursement turn around time is excellent !!!
Insurer: Nationwide
By: Nancy
Good experience
Good experience. The online claims process is a bit confusing and difficult. Customer service is really helpful
Insurer: Nationwide
By: DENNIS
Great Pet Insurance
I have had this pet insurance for several years on my dogs and have always had a good experience with claims I submitted. Easy to submit a claim through the app on my phone. Quick response and reimbursement on claims. Very happy with Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Lenore
Customer service has been good to date cost is more than anticipated comparing to other pet insurance companies.
Customer service has been good to date, cost is more than anticipated comparing to other pet insurance companies.
Insurer: Trupanion Canada
By:
Looking for pet insurance?
I have always been treated very well. Everyone that I have talked to you have been very respectful. They cover the bill with no argument to exactly what they claimed they would. I tell everyone about you and my great experience.
Insurer: Trupanion
By:
Very easy process and Trupanion staff at the call center were very helpful and knowledgeable.
Very easy process and Trupanion staff at the call center were very helpful and knowledgeable. So thankful for trupanion has been the best decision I have ever made!!
Insurer: Trupanion
By:
Living his best life after cancer!
Always fast and comprehensive. Thanks so much.
Insurer: Trupanion Canada
By:
trouble free claims.
trouble free claims. Always keeping us informed as to the status of our claim
Insurer: Trupanion Canada
By:
Buddy's Battle With Cancer
You guys have been really great. Such a huge help to us in Buddy's battle with cancer. Thank You!
Insurer: Trupanion Canada
By: