Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Wonderful Pet Insurance
Trupanion Insurance is awesome. Terms of coverage are very clear and easy to understand. Their response time is super-fabulous. I appreciate the personal approach used by them. I am very happy to have them on my team!
Insurer: Trupanion
By: Cynthia
saying goodbye
very pleased with my experience , the staff was extremely helpful and kind to me with the loss of my baby girl
Insurer: Trupanion
By:
Dependable service when you need it
Always prompt service
Insurer: Trupanion Canada
By:
Prompt Claim Approval
The claim was submitted while I was waiting to pick my dog up and approved before I had left the hospital. Great service - thank you Trupanion.
Insurer: Trupanion Canada
By:
Best insurance and great claim service.
Best insurance and great claim service. I've sent you several new clients. Very satisfied. Keep up the good work.
Insurer: Trupanion
By:
Lou's Owner
By far the easiest insurance company that I've ever worked with - thanks for making this tough time with my pet tolerable
Insurer: Trupanion
By:
Why I will use Trupanion
My Samantha went through 17 weeks of chemo with Trupanion by our side to help us financially, so we could focus on her health. We may have lost the war, but we're staying in the battle. Thank you! It made the process easier than my own health care!
Insurer: Trupanion
By:
Pet Insurance is important Trupanion is very easy to work with.
Pet Insurance is important, Trupanion is very easy to work with.
Insurer: Trupanion
By:
They have been very easy to work with informative friendly and professional.
They have been very easy to work with, informative, friendly and professional. I just recently needed to use the insurance for my dogs unexpected injury. The process for filing my claim has been easy.
Insurer: Trupanion
By: