Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 20, 2020

Very well built web site information is easy to find and all staff members I talked to knew the information and were very friendly and helpful.

Very well built web site, information is easy to find, and all staff members I talked to knew the information and were very friendly and helpful.

Insurer: Trupanion

By:

Useful
March 20, 2020

Kind and quality service

Kind and quality service

Insurer: Trupanion

By:

Useful
March 20, 2020

Trupanion is a Lifesaver!

Trupanion is literally a lifesaver! They are efficient and fair in their coverage and get our claims cleared quickly and checks issued and sent equally fast. Thank so much Trupanion from our family including Brando and Jewel.

Insurer: Trupanion

By:

Useful
March 20, 2020

First Time

Very easy. Thank you

Insurer: Trupanion

By:

Useful
March 20, 2020

Always very understanding and kind.

Always very understanding and kind.

Insurer: Trupanion Canada

By:

Useful
March 20, 2020

Because the service was great.

Because the service was great.

Insurer: Trupanion Canada

By:

Useful
March 20, 2020

Great service

Great service

Insurer: Trupanion Canada

By:

Useful
March 20, 2020

Quick Phone call: No long waiting as with other organizations

Quick Phone call: No long waiting as with other organizations

Insurer: Trupanion Canada

By:

Useful
March 20, 2020

Trupanion and it's staff always have my pet's best interest at heart.

Trupanion and it's staff always have my pet's best interest at heart...and therefore my best interest. In addition, staff are extremely friendly and helpful. They go the extra mile...time and time again. I'm very pleased I chose Trupanion, and ALWAYS will.

Insurer: Trupanion Canada

By:

Useful
March 20, 2020

Very polite and was more then willing to answer all my questions!

Very polite and was more then willing to answer all my questions!

Insurer: Trupanion Canada

By:

Useful

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