Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Filing a claim was an easy process and response was quick!
Coco had an expensive vet visit that was unexpected. Filing a claim was so easy and they responded so quickly. I knew in a short time that the claim was approved and the check was sent to me so fast! Very satisfied! Thank you Nationwide!
Insurer: Nationwide
By: Cynthia
Great insurance for your animals!
You have been excellent- I don’t know what I would have done without you!
Insurer: Nationwide
By: Kim
Quick and easy
Trupanion gives me peace of mind while taking care of our Bernese Mountain Dog.
Insurer: Trupanion
By: Heidi
Easy and responsive pet insurance!
Healthy Paws makes it easy to upload receipts and track claim progress. They are very timely and claims are explained in simple terms.
Insurer: Healthy Paws
By: L
Your company helps to keep me grounded with my dogs.
I could not have my dogs (3) without your patience and support! My dogs are a highly valued pack and I am grateful for the time I am privileged to have with them
Insurer: Embrace
By: Barbara
I'm so happy with Trupanion!
I'm very happy with Trupanion. Your claim reviews are easy to understand, and the compassion for my pet is so nice. When I've talked with a service representative , they've been so helpful and kind.
Insurer: Trupanion
By: Lori
I am so glad that I chose Nationwide for my pet insurance
I am extremely impressed with the ease and comfort of making my claim for my puppy, each and every time.
Insurer: Nationwide
By: MaryJo
Great
I called the vet line when Tank started feeling bad. They were very kind and reassuring. They took their time answering all of my questions and were patient. I ended up having to take him to the vet. Filing the claim was very easy and received my money back very quickly. I have referred many people to Nationwide.
Insurer: Nationwide
By: Shareen
The claim was fast and efficient.
Nationwide made it stress free after my pup had double acl surgery. I received the claim amount within a week or so which eased the financial stress from her procedure. Nationwide has always followed through on their commitment to provide excellent service.
Insurer: Nationwide
By: Linda
Best thing I ever did for my pet
ASPCA is the best, no hassle insurance for your pet. Well worth the money. Representatives are always there to answer questions always friendly and helpful and you file your claims add the proper paperwork and the reimbursement is deposited right into your checking account.
Insurer: ASPCA
By: Mary