Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Dustin was very helpful and quick to reply.
Dustin was very helpful and quick to reply. The staff at trupanion are always super friendly and very helpful. If I could score higher than 10 I would!
Insurer: Trupanion Canada
By:
Trupanion staff are always courteous and professional.
Trupanion staff are always courteous and professional. My questions are always answered the first time.
Insurer: Trupanion
By: Claudia
very nice and helpful!
very nice and helpful!
Insurer: Trupanion
By: Nicholas
Very responsive knowledgeable and caring customer service
Very responsive, knowledgeable, and caring customer service
Insurer: Trupanion
By: Michelle
Love you Trupanion!!
Trupanion has never failed us when we needed them. I always recommend Trupaion for pet Medical Insurance to all my friends who have animals. I do not know where we would be if it wasn't for them. I thank you and so does Kaydi (our dog).
Insurer: Trupanion Canada
By: Leann
Easy!
Always easy to work with and no surprises!
Insurer: Trupanion
By: Marie
Trupanion is the BEST!,,
Claims are handled efficiently, accurately and in a timely manner. All the people I have spoken to have always been very helpful, friendly and super nice. Thank you Trupanion!!!
Insurer: Trupanion
By: June
Excellent service
Customer service was excellent with answering my questions and keeping me updated on my claim.
Insurer: Trupanion
By: McKenzie