Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved happy little Westie mix!
Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved, happy little Westie mix! Your workers are usually cheerful and helpful too. Going forward I would never own a pet without buying him a Trupanion policy.
Insurer: Trupanion
By:
Trupanion rocks
I have a older dog that has some minor issue. Every time I've had to use a vet, the insurance portion of it was the easiest. Great company. Responsive, and great customer service if I have a question
Insurer: Trupanion
By: Paul
Trupanion makes it easy!
Once again Trupanion made everything easy. They are always professional, Helpful and kind. I feel very lucky to have Trupanion for my dogs insurance.
Insurer: Trupanion
By: Natalie
Very pleasant and attentive
Very pleasant and attentive
Insurer: Trupanion
By: Angela
Amazing experience!
Amazing experience! Quick and easy!
Insurer: Trupanion
By: Kamil
Feels good when your trust is upheld!
At a time of great personal pain Trupanion stood by me and I felt I had picked a good partner for the care of my beloved pet. Wish more companies delivered on their promise and truly cared for pets and pet owners.
Insurer: Trupanion
By: Mehreen
Princess Lily
Great handling of my Lily's claims, great response
Insurer: Trupanion
By: Peggy
Always accurate and efficient service!
Great service! Would highly recommend to other pet owners. My claim was handled efficiently and accurately. I have had my pets health insurance policy with Trupanion for over 5 years now and would still highly recommend. Staff always pleasant and helpful on any phone conversation. Very pleased. Thank you.
Insurer: Trupanion
By: Judith