Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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aspca pet insurance has been excellent
ASPCA insurance has been honest, reliable and accurate .We got insurance immediately after we got our puppy and they have done everything they said they would. Hopefully we will not need to use the maximum, but we see they are their for the everyday stuff that comes up with a curious puppy! She is now 1 and we will continue to insure her health.
Insurer: ASPCA
By: Connie
Astronomical Rate Increases Spoken Here.
Good for the first few years but beyond this astronomical rate increases. Don't let the name fool you, this is a money making business designed to maximize profits. Call center is based in low cost regions i.e. Philippians. Could not make changes to my policy through their website. Tried two different browsers. Call center rep tried to convince me to speak to an account representative aka as retention specialist before cancelling. Shameful business practices!
Insurer: Healthy Paws
By: James
Worth their weight in Gold
I was hesitant to purchase health insurance for my dog but I take thanks everyday that I have. My dog has had a few mishaps in her life and the thought of having to wait or say no to her treatment because of money isn't a choice anyone should have to make. Of course I would do what it takes In the end, but Healthy Paws has made my choices easier. They are quick to respond, the process is easy and they are personal as well. You don't feel like you are dealing with a corporation. They treat you as a human with kindness. I would highly encourage everyone to go with this company.
Insurer: Healthy Paws
By: Kat
Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved happy little Westie mix!
Because Trupanion has delivered on their promises and policies for over 9 years in the life of our medically needy but beloved, happy little Westie mix! Your workers are usually cheerful and helpful too. Going forward I would never own a pet without buying him a Trupanion policy.
Insurer: Trupanion
By:
Trupanion rocks
I have a older dog that has some minor issue. Every time I've had to use a vet, the insurance portion of it was the easiest. Great company. Responsive, and great customer service if I have a question
Insurer: Trupanion
By: Paul
Trupanion makes it easy!
Once again Trupanion made everything easy. They are always professional, Helpful and kind. I feel very lucky to have Trupanion for my dogs insurance.
Insurer: Trupanion
By: Natalie
Very pleasant and attentive
Very pleasant and attentive
Insurer: Trupanion
By: Angela
Amazing experience!
Amazing experience! Quick and easy!
Insurer: Trupanion
By: Kamil
Feels good when your trust is upheld!
At a time of great personal pain Trupanion stood by me and I felt I had picked a good partner for the care of my beloved pet. Wish more companies delivered on their promise and truly cared for pets and pet owners.
Insurer: Trupanion
By: Mehreen