Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Alana did her job well and was polite even though I did not like the answer
Alana did her job well and was polite even though I did not like the answer
Insurer: Trupanion
By: Michelle
Claim Process
Excellent and prompt response.
Insurer: Trupanion
By: Ismenia
Excellent service !
Excellent service !!
Insurer: Trupanion
By: Joe
So very helpful.
So very helpful. I was having trouble faxing invoice and they led me in emailing document.
Insurer: Trupanion
By: Faye
Love this Company
The process is a piece a cake. So smooth. Communication is just right.
Insurer: Trupanion
By: Gail
Trupanion sincerely cares about your pet
Trupanion exactly what they advertise. They really do care about your pets welfare. Trupanion is the sole reason we still have our pet and we can't say enough about how nice the people are to deal with.
Insurer: Trupanion Canada
By: Bob
Trupanion is a true companion!
Trupanion is prompt, courteous in their provision of support. I am very satisfied with their service.
Insurer: Trupanion Canada
By: Ken
Answered all my questions.
Answered all my questions. Friendly!
Insurer: Trupanion
By: Guadalupe