Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Fast response and great staff
Thanks for all your help
Insurer: Nationwide
By: Relain
Easier than dealing with my "human insurance"!
EXCELLENT plan! I'm so glad that I purchased the insurance for my dog as a puppy. The company has an easy way to submit claims and reimbursement is fast and easy. Thank you for being there for my boy.
Insurer: Nationwide
By: Lisa
Highly Recommended!!!
Filing claims with Healthy Paw have been easy breezy and the reimbursement is always speedy. Their app allows the picture of the receipt to be sent in a second and the claim filing process can not be any easier. Their coverage is excellent. Their customer service is excellent. Highly recommended!
Insurer: Healthy Paws
By: Reijun
You have been great with your attitude towards me in this hard time of my animal being diagnosed and with how quickly you approved the claim
You have been great with your attitude towards me in this hard time of my animal being diagnosed and with how quickly you approved the claim
Insurer: Trupanion Canada
By: Kara
Always very professional and quickly pay out for claims.
Always very professional and quickly pay out for claims. The system is also very easy to use.
Insurer: Trupanion
By: Nicole
Anytime I call Trupanion I feel like a valued customer.
Anytime I call Trupanion I feel like a valued customer.
Insurer: Trupanion
By: Dennis
Friendly knowledgeable made process easy
Friendly, knowledgeable, made process easy
Insurer: Trupanion
By: Una