Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


April 27, 2020

The best service for pet owners - hand down

Nationwide Pet insurance has provided the absolute best service possible. Extremely quick on claims processing and makes the entire process very easy. Always available to answer questions in the most professional of manners. I believe every pet owner should have pet insurance for the same reason they need it for themselves. Nationwide provides everything you need and has always treated me extremely well. I would recommend them them to anyone as the other companies just don't provide what Natioinwide does.

Insurer: Nationwide

By: Dirk

Useful
April 27, 2020

Customer service

Great CS

Insurer: Nationwide

By: Vince

Useful
April 27, 2020

Best Pet Insurance

I like Nationwide Pet Insurance. The people are very friendly and helpful when you call them. They are always concerned about Taylor. I feel they are the best insurance around. I've had 2 different pet insurance companies with my past 2 dogs and they are more expensive and had more restrictions than Nationwide. Nationwide is on your side!

Insurer: Nationwide

By: Barbara

Useful
April 27, 2020

Another claim effortlessly handled!

Nationwide Pet Insurance continues to be easy to worth with for both wellness and illness claims.

Insurer: Nationwide

By: Clio

Useful
April 27, 2020

Good review!

We were hopeful not to need pet insurance but when we did you were there as advertised. We are very happy with your services.

Insurer: Nationwide

By: Julie

Useful
April 27, 2020

Thank you for your assistance!

Always helpful with excellent/quick service and response.

Insurer: Nationwide

By: Jerry

Useful
April 27, 2020

Trustworthy

I can always depend on your services. Keep up your good work

Insurer: Nationwide

By: Laney

Useful
April 27, 2020

Great Experience

Colby was diagnosed with pneumonia in February and it has been a long road to getting him back to 100%, nationwide supported his claims and financially have made it that much easier for us to care for him during this scary and unpredictable time.

Insurer: Nationwide

By: Molly

Useful
April 27, 2020

Absolute best insurance for our dog!

We have had Healthy Paws Pet Insurance for our dog for almost 4 years and even though our fur baby has had to have multiple surgeries, healthy paws is always there to take the financial burden away. They also always send a card and/or email to make sure that she is okay after any procedure. We tell everyone we know about healthy paws and are definitely going to be members for life

Insurer: Healthy Paws

By: Allison

Useful
April 27, 2020

Thanks for your concern!

Ruger is doing great! He's getting older so new issues are happening. We have a great vet team and you all help us relax when it comes to financially treating him! The claims are super easy to submit and we receive our funds quickly! Thank you!

Insurer: Nationwide

By: Sierra

Useful

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