Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Living Kindness
It is terrifying when something happens to your baby. Having insurance is a blessed. More importantly the ease and kindness from everyone at Trupanion made me feel true love and care. Thank you.
Insurer: Trupanion
By: Mary
Prompt service despite the Covid-19 situation.
Prompt service despite the Covid-19 situation.
Insurer: Trupanion
By: Vickie
Quick and Easy
Qjuick and easy My vet did a submission and Trupanion processed it and notified me of results. Could not get easier.
Insurer: Trupanion
By: Vickie
Chance's Illness
Wonderful service. I am very happy with the communications and the speed of the service, too.
Insurer: Trupanion
By: Donna
Friendly informative concise.
Friendly, informative, concise.
Insurer: Trupanion Canada
By: Travis
Recommended Insurance
Pleasant, helpful telephone conversation with Trupanion and no issues at vet
Insurer: Trupanion Canada
By: Tamara
Alanna was Very helpful.
Alanna was Very helpful. When I needed to update my payment information. Customer Service Was Outstanding.
Insurer: Trupanion
By: Angela