Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


April 29, 2020

Great insurance by folks who care

I am very pleased with my service experience from Nationwide. This company is doing an amazing job at covering my two Australian Shepherds. I always feel secure knowing Nationwide Has their back.

Insurer: Nationwide

By: Stafone

Useful
April 29, 2020

Very pleased with pet insurance

I am pleased with the service I have Ed received. The claim was resolved in a short period of time It was easy to submit. Very pleased with the coverage

Insurer: Nationwide

By: Deanna

Useful
April 29, 2020

Nationwide is fantastic

Nationwide has been extremely helpful in the expenses with our latest fur missile. The ease of claims and the rapid reimbursement are a fine asset. The whole process is easy to do and no drama. Thanks for a great product for my Thor.

Insurer: Nationwide

By: Mike

Useful
April 29, 2020

Made losing our puppy less stressful

When our puppy was diagnosed with a rare, fatal cancer, and ultimately euthanized, Trupanion processed the claim quickly and without question. It also made it easier to approve the necessary diagnostics without worrying how we'd pay. Thanks, Trupanion, for making a sad situation a little less stressful.

Insurer: Trupanion Canada

By: trudi

Useful
April 29, 2020

Best pet insurance ever

Always speedy and courteous service

Insurer: Trupanion

By: Alison

Useful
April 29, 2020

Jade was wonderful to deal with and I liked what she said about the company and her boss

Jade was wonderful to deal with and I liked what she said about the company and her boss

Insurer: Trupanion

By: Arlyne

Useful
April 29, 2020

Quick and easy claims process!

Quick and easy claims process!

Insurer: Trupanion

By: David

Useful
April 29, 2020

Quick and easy.

Quick and easy.

Insurer: Trupanion

By: C.

Useful
April 29, 2020

The repress was very nice and answered all my questions

The repress was very nice and answered all my questions

Insurer: Trupanion

By: Roza

Useful
April 29, 2020

The service I received was excellent.

The service I received was excellent.

Insurer: Trupanion

By: Sally

Useful

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