Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Absolutely amazed with this insurance…
Absolutely amazed with this insurance so far. Easy to submit a claim but the online vet services are a life saver for after hours questions, concerns.
Insurer: Nationwide
By: Nicki Clausen
The customer service was very helpful…
The customer service was very helpful and solved all my questions. Thanks!
Insurer: Spot
By: Aline Dangtran
Kevin did great
Kevin did! He was very knowledgeable and informative. Thank you Kevin!
Insurer: Nationwide
By: Shirley
Terrica was extremely helpful
Terrica was extremely helpful
Insurer: Nationwide
By: Sarah
The person I talk to was very helpful…
The person I talk to was very helpful getting my Dog Aspen insured and taken care of
Insurer: Nationwide
By: Jim b
Stephanie great sales and customer…
Stephanie great sales and customer service Helped me understand what I had questions on. She was patient and helpful. The price was reasonable .
Insurer: Prudent Pet
By: Diane
I love that everything was online
I love that everything was online. It was quick, easy, and I was given a significantly lower rate than other companies. The only negative thing was it was a bit slow to get in contact with an agent via the chatbox but once I did they were quick to respond and easy to talk to.
Insurer: Sonnet
By: Josie
Mike in Jacksonville
Mike in Jacksonville, Florida was so Incredibly helpful and kind. He is obviously an animal lover and shared in my joy when adopting my new kitten! I would highly recommend Fetch Pet Insurance to protect your baby.
Insurer: Fetch
By: Caitlin Moran
Great and awesome service
Great and awesome service
Insurer: MetLife
By: Sophoa Swischuk
Pumpkin insurance is very easy to use…
Pumpkin insurance is very easy to use and they are always available to answer questions and give timely estimates. They pay quickly and give great explanations about coverage.
Insurer: Pumpkin
By: Susan Nagel