Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Nationwide IS on my side!
So far so great! Totally easy claims process, and they are so quick in the turnaround! They even sent an email checking on my pup after she had been to the vet!
Insurer: Nationwide
By: Melanie
peace of mind
love the coverage and service you get
Insurer: Nationwide
By: suzie
Exceeded expectations for coverage and claim processing!
Finally decided to try pet insurance with our new 8 week old English Cream Retriever puppy. I was somewhat skeptical about what would be covered and how difficult it would be to make a claim. Nationwide paid for all of the first visits preventative expenses and claim was seamlessly processed in a couple of days. Definitely exceeded my expectations so far!
Insurer: Nationwide
By: Bill
Tremendous customer service and the best policy in the industry
Tremendous customer service and could not be more pleased with the policy My golden retriever just tore her ACL on a freak accident and the coverage was tremendous. As my vet said. Keep that policy!! The best in the industry
Insurer: Healthy Paws
By: Greg
Very easy to put in a claim.
This is the first year I have been able to do pet insurance, thank you for making easy to apply and submit a claim.
Insurer: Nationwide
By: Irby
Well done
Actually best reimbursement. Had tried Trupanion for one of my many felines. They were not good - switched all to Nationwide
Insurer: Nationwide
By: Donna
Nationwide is the BEST Pet Insurer
I love Nationwide Pet Insurance. The claim process is easy and the check was made within a week of treatment. I highly recommend Nationwide.
Insurer: Nationwide
By: Kim
So easy!
Filing a claim is super easy with the app. I’m so thankful to have this insurance for my puppy since we have a lot of vet bills this first year.
Insurer: Nationwide
By: Stephanie
Thanks for looking in and caring for Shadow she is amazing
I always recommend Nationwide pet Ins. Tks Rick/Shadow
Insurer: Nationwide
By: Richard
Dependable
Never a problem getting claims paid. Nationwide is dependable and reliable!
Insurer: Nationwide
By: Sally