Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Best in the market
Trupanion has been so supportive, easy to deal with, great customer service, and affordable insurance to keep our fur baby well.
Insurer: Trupanion
By: Carla
very kind thoughful and responsive.
very kind, thoughful and responsive.
Insurer: Trupanion
By:
Your company is just easy to deal with and your service members are compassionate and interested when problems arise and that puts the costumer at ease
Your company is just easy to deal with and your service members are compassionate and interested when problems arise and that puts the costumer at ease
Insurer: Trupanion
By: Judd
Happy With Trupanion
Excellent experience. Claims paid quickly and fairly. Staff very friendly when I needed to speak with any of them on the phone.
Insurer: Trupanion
By: Phyllis
Fast & Easy Process from Start to Finish
Great Experience. Definitely glad I purchased this insurance. 8mo old pup ingested a liquid substance, and had to take to emergency vet. Process was easy from start to finish.
Insurer: Trupanion
By: Michael
Responsive to questions on our first claim for a serious condition
Responsive to questions on our first claim for a serious condition
Insurer: Trupanion
By:
Trupanion is a company that genuinely cares and it comes across in every interaction I've had with them!
Trupanion is a company that genuinely cares and it comes across in every interaction I've had with them!
Insurer: Trupanion
By: