Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


June 03, 2020

Very friendly and informative.

Very friendly and informative.

Insurer: Trupanion

By: Amanda

Useful
June 03, 2020

Very helpful in explaining my policy and calming my nerves.

Very helpful in explaining my policy and calming my nerves. I do and have recommended Trupanion to my pet loving friends and clients.

Insurer: Trupanion

By: Judy

Useful
June 03, 2020

So far they have been very efficient

So far they have been very efficient

Insurer: Trupanion

By: Barbara

Useful
June 03, 2020

Trupanion has helped me with my dog last year for her back surgery.

Trupanion has helped me with my dog last year for her back surgery. She might need another surgery ani I need to know if they would cover it, and they will cover it!!! Amazing company and service

Insurer: Trupanion

By: Laura

Useful
June 03, 2020

Bethany was very professional in my interactions with her.

Bethany was very professional in my interactions with her.

Insurer: Trupanion Canada

By: Wendy

Useful
June 03, 2020

Great Service

Great Service

Insurer: Trupanion Canada

By: Debbie

Useful
June 03, 2020

Very friendly and informative.

Very friendly and informative.

Insurer: Trupanion Canada

By: RoseAnn

Useful
June 03, 2020

Very pleasant and knowledgeable.

Very pleasant and knowledgeable.Very professional and compassionate...Great service.Been with them over 10 years..very satisfied.

Insurer: Trupanion Canada

By: Debra

Useful
June 03, 2020

Always helpful and very kind and friendly.

Always helpful and very kind and friendly.

Insurer: Trupanion

By: Marcia

Useful
June 03, 2020

Ana was very helpful as I am not very advanced on the computer.

Ana was very helpful as I am not very advanced on the computer.She helped me through the claim process and told me what is covered.

Insurer: Trupanion

By: Daniel

Useful

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