Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy to file claim
Filing a claim is easy and I’m kept updated and receive check quickly.
Insurer: Nationwide
By: Jean
Dex and I are both very happy
we could not be happier. the app is very easy. your response time is great. I would not mind an auto accept of funds (preauthorized) but other than going in and accepting the transfer, the process is great. Never had an issue with your service!
Insurer: Nationwide
By: Tom
The coverage provides security when emergencies or illnesses arise and the claim process is extremely easy to manage.
Great! The claim process is easy to manage. Claims are processed quickly.
Insurer: Nationwide
By: Karen
Doing great with Nation Wide
I’m doing great with Nationwide Pet Insurance. They sent my dogs a Happy Birthday greeting(special). My claims are done in a timely manner and I have no issues in sending claims.
Insurer: Nationwide
By: Janice
Great experienxw
Nationwide has always been great with any of our claims, concerns and questions. No problems. I would highly recommend for pet insurance.
Insurer: Nationwide
By: Jane
Pawwwwwfect service!!!
Love this pet insurance - easy to submit paperwork and very quick turn around with direct deposit to my bank! Thank you :)
Insurer: Nationwide
By: Maryann
Excellent and timely very much appreciated
Very good service
Insurer: Nationwide
By: Camille
I’ve had a great experience with nationwide and recommend the insurance to all my friends considering getting a dog.
I have had a great experience with nationwide. I am very glad i decided to get nationwide when i got my dog. The service and coverage has been fantastic.
Insurer: Nationwide
By: Nick
Excellent service
Love this service! I just wish I would have know about it years ago and recommend it for everyone. Submitting claims and payment is made so easy.
Insurer: Nationwide
By: Daniel
Enroll NOW!!!
I am thrilled with the service, ease of claim submission and all around customer service. I’ve recommended Nationwide’s Pet Insurance on several social media groups for pets I’m a member of. Keep up the great work.
Insurer: Nationwide
By: Jamie