Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Nation Wide is a caring and responsive company with great and informed representatives!
We have had many pets and this is the first time we ever bought pet insurance...we didn't know it existed until a friend told us! The policy options are very easy to view and understand. Any questions are politely and immediately answered by the wonderful Nationwide Representatives. Every person I have spoken to on the phone is caring and responsive. They make me feel like they really care about my Chuy's health and well being. I am also impressed on how easy claims are to submit and the reimbursement comes very quickly! Thank you Nationwide and I would DEFINITELY RECOMMEND this pet insurance company.
Insurer: Nationwide
By: Irma
Thank you soooo much for helping us make sure our Remington gets the health care he needs!!
Thank you for giving us the security we need knowing that Remington is in good hands with Nationwide Insurance!! I have and would recommend your services to anyone who needs it!!
Insurer: Nationwide
By: Miranda
I like the speed in notifying claim is received and completed.
Yes, I would recommend the company to anyone that would ask about dog insurance. Being a senior, it always takes me a long time to send in a claim & to accept money from Chase bank. Always forget the steps on my i phone. Since Cody is 1 yr. 7 months old, he had stomach issues and have to wait till August for review to have that removed. Being a puppy he would chew & get into things so it seems its taking longer to have this issue removed.
Insurer: Nationwide
By: Amy
Bailey’s back to her old self!
Thank you so much for taking care of Bailey’s expenses. She’s back to her old self again! The process was quick and easy! I couldn’t be more happy to be insured by nationwide.
Insurer: Nationwide
By: Cassandra
Thank you!
Thanks for the quick response.
Insurer: Nationwide
By: Patricia
Great customer service and easy claims process
It has been wonderful working with Healthy Paws. The ease of submitting our claim and speedy responses have made some very stressful medical issues so much easier for us. Healthy Paws checked in with us to make sure our Labradoodle was recovering well. This reassured us we made the right decision when choosing our Pet Insurance!
Insurer: Healthy Paws
By: Kevin
Great company to work with!!
I’m so glad I chose Healthy Paws. Quick and easy claims processing. Also they check in with you to see how your pet is doing after any major complications or surgery, would definitely recommend!!
Insurer: Healthy Paws
By: Donna
They are quick and efficient, sending in a claim is user friendly
Over the past three years we have had great experience with healthy paws. They are quick and efficient. Our recent surgery was accepted and we were reimbursed within 10 days making it so much easier, financially, for our family. We use them on a regular basis for prescription medicines as well.
Insurer: Healthy Paws
By: Taylor
Good coverage
We have been very happy with the insurance coverage. The claim process is easy and the coverage has been good. Whenever our dog has a problem, there is comfort knowing we have insurance if we need to take her to the vet.
Insurer: Nationwide
By: Kathleen
Thank you. You guys are the best
You guys are the best. Customer service is very helpful and the claim process is user friendly. I’m thankful I have your company helping me take care of my dogs. Thank you again.
Insurer: Nationwide
By: Yvette