Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


July 06, 2020

Great job!

Your representative was very professional and courteous. There is nothing more she could have done to help me. Great Job!

Insurer: AKC

By: David

Useful
July 06, 2020

Fantastic

You are wonderful and so timely. Thank you so much. Sally

Insurer: Trupanion

By: Sally

Useful
July 06, 2020

Great experience!

Claims process was very efficient and quick. Customer service was excellent at answering my questions.

Insurer: Trupanion

By: Dale

Useful
July 06, 2020

Quick response

Quick response

Insurer: Trupanion

By: Kristin

Useful
July 06, 2020

Trupanion is a pleasure to work with!

My claim was reviewed and processed very quickly. It is a pleasure to deal with the Trupanion team! I always recommend Trupanion to folks who add a fur baby to their family.

Insurer: Trupanion

By: Elizabeth

Useful
July 06, 2020

Always friendly

Always friendly

Insurer: Trupanion Canada

By: Jacek

Useful
July 06, 2020

Great service quick processing if any claim arises easy to contact.

Great service, quick processing if any claim arises, easy to contact.

Insurer: Trupanion Canada

By:

Useful
July 06, 2020

Very easy to talk to very informational

Very easy to talk to very informational

Insurer: Trupanion Canada

By: Jonathan

Useful
July 06, 2020

the 8 years I have been a part of trupanion family I have never been disappointed in service and the caring associates who are so helpful and kind.

the 8 years I have been a part of trupanion family I have never been disappointed in service and the caring associates who are so helpful and kind.

Insurer: Trupanion

By: Betty

Useful
July 06, 2020

Alicia was very patient and answered all my questions and asked if she could help with anything else.

Alicia was very patient and answered all my questions and asked if she could help with anything else. Best customer service ever!

Insurer: Trupanion

By: Ellen

Useful

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