Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


July 06, 2020

Such a relief to have Nationwide

I have an aging dog with an increasing number of ailments. It is such a relief to have Nationwide Pet Insurance. I know I can always take her in to the Vet right away and not feel the stress of having to make tough decisions because of the cost of treatments. I can comfortably get the best treatment for my fur baby and know that I will be reimbursed within a few days. I’m so grateful at the service, and how fast the payment comes back. Thank you so so much!!!

Insurer: Nationwide

By: Kelly

Useful
July 06, 2020

It has been simple to get information...

It has been simple to get information and sign up.

Insurer: Spot Canada

By: Cid

Useful
July 06, 2020

Great job!

Your representative was very professional and courteous. There is nothing more she could have done to help me. Great Job!

Insurer: AKC

By: David

Useful
July 06, 2020

Fantastic

You are wonderful and so timely. Thank you so much. Sally

Insurer: Trupanion

By: Sally

Useful
July 06, 2020

Great experience!

Claims process was very efficient and quick. Customer service was excellent at answering my questions.

Insurer: Trupanion

By: Dale

Useful
July 06, 2020

Quick response

Quick response

Insurer: Trupanion

By: Kristin

Useful
July 06, 2020

Trupanion is a pleasure to work with!

My claim was reviewed and processed very quickly. It is a pleasure to deal with the Trupanion team! I always recommend Trupanion to folks who add a fur baby to their family.

Insurer: Trupanion

By: Elizabeth

Useful
July 06, 2020

Always friendly

Always friendly

Insurer: Trupanion Canada

By: Jacek

Useful
July 06, 2020

Great service quick processing if any claim arises easy to contact.

Great service, quick processing if any claim arises, easy to contact.

Insurer: Trupanion Canada

By:

Useful
July 06, 2020

Very easy to talk to very informational

Very easy to talk to very informational

Insurer: Trupanion Canada

By: Jonathan

Useful

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