Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Glad to have this pet insurance
I’m so glad that I purchased Nationwide Pet Insurance. It has helped us take care of our beloved pup when we may have been unable to without it due the cost of a visit. The 90% reimbursement definitely helps. Customer service is great. They were very patient and explained everything to me for the questions I had. Filing a claim Is so easy now with online claims.
Insurer: Nationwide
By: Tim
Very responsive and easy to use
We have found this insurance to be very responsive and easy to use.
Insurer: Nationwide
By: Bob
I glad to have Nationwide Pet insurance If I don't get pet insurance and would not afford cover bill.
Nationwide Pet Insurance help my dog's life I really apperception your service!
Insurer: Nationwide
By: Kimberly
Helpful customer service and easy technology created no hassle and fast reimbursement on claim.
I've only used the insurance once (so far!) and it was easier and hassle free with fast reimbursement of the claim. I've never had pet insurance in the 40 years I've owned dogs and was not sure if it was worth it. I can totally say, it was worth it! Nationwide Pet Insurance has been reliable with friendly customer service at a cost that is painless. I was recommended to them and definitely recommend them to friends now myself.
Insurer: Nationwide
By: Jill
Great service
Excellent coverage and service
Insurer: Nationwide
By: Nicholas
Extremely satisfied with the way our claims have been handled, quick turn around on reimbursement.
We have had Nationwide Pet insurance for over 2.5 years, insuring 2 Great Danes. Our 2.5 year old had to go to an ER Hospital about a month ago, it was very reassuring knowing that we could count on Nationwide to pay 90% of this cost, allowing us to give our very sick boy every chance to recover without worry as to how we would pay for his illness. Thank you Nationwide.
Insurer: Nationwide
By: Sharon
Super fast claim processing
I’ve had Nationwide for 7 years, since my dog was a wee pup. They’ve been there through everything, and have always been quick and efficient in processing our claims. They have saved our butts on more than one occasion. I don’t know where we’d be without Nationwide. Thank you for your commitment to your clients.
Insurer: Nationwide
By: Imelda
Always so Helpful
We appreciate the high level of personal service we receive for our dogs. Thank you for making it easy
Insurer: Nationwide
By: Anthony
Claim processing is easy
I have had Nationwide pet insurance for over a year now. Submitting claims is easy and communication is prompt.
Insurer: Nationwide
By: Vella
Love my pet insurance!
Buying insurance with nationwide was the best decision I made for my dog! Filing a claim is so easy and I appreciate the updates I receive on my claim. The turn around time on processing the claim is excellent! i would recommend Nationwide to everyone who has a pet.
Insurer: Nationwide
By: Laurie