Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy , Peezy
Visited our vet for the routine checkup and some diminished activity at the end of his walks. Good follow up and rapid claim submission and payment.
Insurer: Nationwide
By: William
There were no issues with whether or not the claim was covered and it was paid promptly.
Nationwide was easy to work with and there were no questions as to whether or not the claim would be covered. We received the payment for the claim very quickly.
Insurer: Nationwide
By: Anthony
Very good coverage. Great service. Very easy claim process. Fast service.
Very good coverage. Great service. Very easy claim process. Fast service.
Insurer: Nationwide
By: George
Fabulous!
Extremely helpful. Great resources. Good value for the benefit. I've never had pet insurance for other pets but I'm glad I choose to do my research. Best of all they're endorsed by/sponsor Cesar Millan...my go-to dog guru!
Insurer: Spot Canada
By: Gina
Excellent
Excellent. Patty in customer service answered all my questions.
Insurer: Spot Canada
By: Pamela
Glad I went went with Nationwide for my dogs!
First off, the process of signing my dogs up for insurance went smoothly, and secondly, the Nationwide customer support on the phone is great. I also like being able to submit claims online and then receiving payment via direct deposit.
Insurer: Nationwide
By: Paula
options for coverage and great customer care
options for coverage and great customer care
Insurer: Trupanion
By: Ellen