Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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options for coverage and great customer care
options for coverage and great customer care
Insurer: Trupanion
By: Ellen
Patrick was very helpful and personable.
Patrick was very helpful and personable. Felt like I was talking with a friend.
Insurer: Trupanion
By: Cindy
Steve Chleborad Lincoln, Nebraska
All our claims have been handled in a timely manner. I would recommend Trupanion to anyonewho loves their pet.
Insurer: Trupanion
By: Steven
Excellent experience.
Always an excellent experience with a quick turnaround.
Insurer: Trupanion
By: Adam
Fast and Easy
Filed by my vet and impressed by quick processing and response on what's covered.
Insurer: Trupanion
By: Debra
Zorro's journey
Trupanion has supported Zorro since I adopted him in July 2018 from Regina Cat Rescue. My vet noted that Zorro had food allergies & problems with his gallbladder. Trupanion has been there for us for all his ultrasound & medication. He is a happy cat that turned 4 in April. My family loves his antics and so glad we picked him. Thank you all the staff at Trupanion. You are the greatest.
Insurer: Trupanion Canada
By: Evelyn
Took extra time with me!
Adam took extra time with me, a new customer, to familiarize me with my options and how to take advantage of this coverage. Thanks!
Insurer: AKC
By: Pete
Highly knowledgeable
Kristi (who owns Frenchies) was awesome to talk to! She was extremely helpful and answered all of my questions and was very patient with me and explained everything. She was honest and so sweet, highly knowledgeable and I can't thank her enough!
Insurer: AKC
By: Deanna