Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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You make it so easy to file a claim
I love Nationwide. I did my homework when I was searching for pet insurance and decided on Nationwide. A little more expensive than what I wanted to pay, but when I really read the fine print and understood everything that you covered I knew I wanted to move forward. Definitely no regrets. You’re always there when I need you. And you make it so easy to file my claims
Insurer: Nationwide
By: Debbi
Rating of Nationwide Pet Insurance
I have recommended my friends to join up with Nationwide. They are courteous, patient and are willing to answer any questions you might have.
Insurer: Nationwide
By: Fran
Hassle Free
Claim submission has been hassle free and a breeze. Customer service is excellent
Insurer: Nationwide
By: Stacy
Lifesaver
Our year old yellow lab just got over a case of pneumonia. 106 temp she was a sick puppy! Multiple vet visits including emergency, 3 different antibiotics plus others. Thought I'd have to mortgage the house but Nationwide rocked it and has paid 100% plus they pay within days not weeks. Insure your pet. One issue like this has the ability to bankrupt you!
Insurer: Nationwide
By: Mike
Fast and easy to use!
HealthyPaws has the easiest platform to use and their claim process is extremely speedy. The moment I submit a claim, they send an email to confirm receipt and then always processes my claims with a detailed explanation within the specified time frame. My poor pup has been through a lot with bladder surgery and I'm thankful to have HealthyPaws support us through this time.
Insurer: Healthy Paws
By: Sharon
Best Pet Insurance
Nationwide has come through amazingly. Can't say enough.
Insurer: Nationwide
By: Karen
Best ever!
This has been a very positive partnership. This company has a great staff and I have great interactions.
Insurer: Nationwide
By: Suzanne
Best pet insurance
Best pet insurance I’ve ever had. Fast and easy to send in claims and get reimbersed
Insurer: Nationwide
By: Aaron
Excellent and prompt service
Excellent service all around from the vet helpline to claims.
Insurer: Nationwide
By: bradley
New online claim form is AWESOME
Nationwide has always been easy to work with, but the new online claim for that lets you input your claim and send from one web page is awesome and i have noticed claims are more timely than ever.
Insurer: Nationwide
By: Stephanie