Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,778

Customer Service 77,069

Price Satisfaction 23,527

Other 15,656

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44201 - 44210 of 77069 results

Verified July 25, 2020

Like a reliable friend

Trupanion has made our life so much easier. Without their support and quick responses to doctors and hospitals we wouldn’t know what to do. We were able to save the life of our 5 year old Chipoo, Dakota, after he had a near fatal spinal injury. Trupanion was absolutely amazing! We couldn’t have done it without them. Thanks Trupanion, for caring and putting us at ease when it counted most. They are truly like an old reliable friend.

Insurer: Trupanion

By: thomas

Useful

July 25, 2020

Thank you Healthy Paws!

So grateful to have the help and support of the Healthy Paws team during a very stressful time. Everyone we’ve ever spoken with has been lovely and they even followed up to check in on our dog and see how she was feeling after her procedure. Can’t recommend this pet insurance company highly enough.

Insurer: Healthy Paws

By: Sam

Useful

July 25, 2020

It was super easy to enroll and there

It was super easy to enroll and there were various coverage options to choose from. Someone from Spot even called me to follow up and informed me that the preventative coverage actually started immediately so my cat Noah’s first ver experience was actually covered. I’m already impressed.

Insurer: Spot Canada

By: Veronica

Useful