Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent inter action with your rep.
Excellent inter action with your rep.
Insurer: Trupanion
By: Robert
Efficient Claims Processing
Excellent, timely processing. Very efficient and smooth.
Insurer: Trupanion
By: Michael
Thanks guys
I have nothing but praise for the claims staff.. Angus and I thank you guys...
Insurer: Trupanion
By: Theodore
I have recommended you to many friends!
I have recommended you to many friends! The experience is friendly and takes the stress out of difficult situations.
Insurer: Trupanion
By: Kimberly
I like the plan and if I have had to talk to anyone it was a pleasant experience.
I like the plan and if I have had to talk to anyone it was a pleasant experience.
Insurer: Trupanion
By: Katrina
I love Trupanion.
I love Trupanion. Service and personnel are awesome. Quick to reimburse claims and such an easy process.
Insurer: Trupanion
By: Donna
Simple and fast service!
Simple and fast service! What more can you ask for!
Insurer: Trupanion
By: Emily
Pleasantly surprised at quality coverage
Trupanion covered our puppy's emergency quarantine and care for parvo after having her only 10 days. They covered more than 3/4 of her $5000 bill since then they have covered some other claims as they advertise and have done so without any hassle. If only my own health care coverage went so smooth. Thank you
Insurer: Trupanion
By: Chris