Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Staff is always helpful as and courtious
Excellent service
Insurer: Trupanion
By: Maxine
Excellent and quick response
Excellent service
Insurer: Trupanion
By: Theresa
Trupanion really serves
Excellent service
Insurer: Trupanion
By: Ilia
Wonderful service
Excellent service. I've been recommending Trupanion to all my feline loving friends. Maggie and I Thank you
Insurer: Trupanion
By: Nancy
Trupanion is outstanding!!
Trupanion has been simply fantastic. Not only are my claims always processed quickly, anytime I can, the people at Trupanion are always supportive and sympathetic.
Insurer: Trupanion
By: Tait
Friendly patient knowledgeable staff.
Friendly, patient, knowledgeable staff.
Insurer: Trupanion Canada
By: Kim
Because your rep explained what had happened to my claim in a very pleasant way.
Because your rep explained what had happened to my claim in a very pleasant way. He had a great customer service attitude and in my opinion is a great asset to your company. He was very upbeat and kept me smiling. I have yet to talk to any of your reps that isn't a great customer service rep. I will always be a trupanion customer.
Insurer: Trupanion
By: Donna