Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


July 25, 2020

Coverage & Service - Customer oriented .

Coverage & Service - Customer oriented .

Insurer: Trupanion Canada

By: Earl

Useful
July 25, 2020

efficient easy to use good value great customer service

efficient, easy to use, good value, great customer service

Insurer: Trupanion

By:

Useful
July 25, 2020

Always satisfied

I appreciate the ease in submitting claims to Trupanion. I know it will be processed timely and I'm provided status updates on my claim.

Insurer: Trupanion

By: Roberta

Useful
July 25, 2020

Quick & Efficient

I have always experienced quick responses to claims and good communication regarding any questions that I may have.

Insurer: Trupanion

By: Judy

Useful
July 25, 2020

Katie was great

Katie was great

Insurer: Trupanion

By: Michelle

Useful
July 25, 2020

Excited

Person was very knowledgeable. Helped me with all my questions.

Insurer: Trupanion

By: Gisele

Useful
July 25, 2020

That staff at Trupanion is always helpful:-)

That staff at Trupanion is always helpful:-)

Insurer: Trupanion

By: Jean

Useful
July 25, 2020

Very friendly and understanding

Very friendly and understanding

Insurer: Trupanion

By: Linda

Useful
July 25, 2020

Best pet insurance

Very good customer service, even better pricing!

Insurer: Trupanion

By: Daniel

Useful
July 25, 2020

You guys have taken such great care of us!

You guys have taken such great care of us!

Insurer: Trupanion

By:

Useful

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