Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Service response payment has always been excellent
Service, response, payment has always been excellent
Insurer: Trupanion
By: Therese
Friendly and helpful
Friendly and helpful
Insurer: Trupanion Canada
By: Cathy
Pets come first with Trupanion!
From the beginning of our dogs illness and throughout the treatment Trupanion completely took away the concern of cost, compensation or care. With Trupanion, there was full disclosure, communication and transparency. We felt that we could make the best decisions for our pet, and focus on proper treatment. Thank you Trupanion!!
Insurer: Trupanion Canada
By: Ivan
Because of the caring and friendliness of Trupanion
Because of the caring and friendliness of Trupanion
Insurer: Trupanion
By: Jeannette
Signup Made Simple
Clean, easy to understand website. I had a follow up question and connected via chat. Agent was super helpful.
Insurer: Trupanion
By: Margaret
Anita Carden
Easy to understand phone consultation and very friendly and helpful.
Insurer: Trupanion
By: Anita
Happy customer
I have gotten quick responses to all claims and have had great experience with customer service. I have recommended to many friends
Insurer: Trupanion
By: Lynne
Trupanion is a great companion!
It has been frustrating and difficult to care for my pet in his condition; Trupanion is there and I feel their support from the ease of the claims process.
Insurer: Trupanion
By: Mark