Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Best Pet Insurance Company
I have had Healthy Paws insurance since the day I brought my dog home. My almost 4 year old dog has had recurrent medical issues since he was a puppy. At almost age 4 we finally have a diagnosis. Healthy Paws has allowed me the peace of mind needed to select the best possible health care for my fur baby. This includes seeking the help of a veterinarian specialist on more than one occasion. It is possible that without my Healthy Paws insurance I might not have been able to attend to my dogs need and find the best care possible for his illness. Healthy Paws genuinely keeps my dog healthy!
Insurer: Healthy Paws
By: Suzann
Healthy Paws - AMAZING
Healthy Paws Insurance - wow! I’ve seen mixed reviews from them on this group but we’ve only ever experienced amazing turn around on claims and have yet to be denied. Oscar has his BOAS 2 weeks ago and Healthy Paws just reached out (after covering the procedure on our insurance 80% per our plan) and wanted updates on how he’s been progressing since! I was taken aback and it reaffirmed our decision to go with them. Just thought I’d share for anyone on the fence about pet insurance.
Insurer: Healthy Paws
By: Ryan
Trupanion is wonderful
Hercules has had many medical conditions over the years. And Trupanion never had problem taking care of it. This one is problem had years ago. And they covered it again with no issues. Sense it had been covered by them once no issues with anything. You all are amazing
Insurer: Trupanion
By: Kendra
Easiest , fastest claims!
Super easy and fast claims. I have had no issues using them.
Insurer: Healthy Paws
By: Shehnaz
Best Plan Around
Love Healthy Paws! Always prompt with reimbursement information. Have been using Healthy Paws for 4 years and have been extremely happy with their customer service!
Insurer: Healthy Paws
By: Ann
Don’t Hesitate To Get This Insurance
I didn’t know if I should get pet insurance for my new puppy or not. I decided to get insurance as well as a wellness plan. I am so glad I did. Filing claims is easy, and customer service is flawless. Don’t hesitate to select Embrace if you are considering pet insurance.
Insurer: Embrace
By: Amy
Service response payment has always been excellent
Service, response, payment has always been excellent
Insurer: Trupanion
By: Therese
Friendly and helpful
Friendly and helpful
Insurer: Trupanion Canada
By: Cathy
Pets come first with Trupanion!
From the beginning of our dogs illness and throughout the treatment Trupanion completely took away the concern of cost, compensation or care. With Trupanion, there was full disclosure, communication and transparency. We felt that we could make the best decisions for our pet, and focus on proper treatment. Thank you Trupanion!!
Insurer: Trupanion Canada
By: Ivan