Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Extremely patient and addressed my concerns.
Extremely patient and addressed my concerns.
Insurer: Trupanion
By: Steve
I have used Trupanion over the course of 4 dogs lives and a number of foster dogs as well .
I have used Trupanion over the course of 4 dogs lives and a number of foster dogs as well . The company has always showed up for me for them. And the condolence cards that have come in my time of grieving the loss of a dog felt authentic and were so very much appreciated
Insurer: Trupanion
By: Sherri
Response was quick and answered my question/concern immediately.
Response was quick and answered my question/concern immediately. I didn't have to go back and forth!
Insurer: Trupanion
By: Jennifer
Great Service!
Trupanion had always been there for my little guy Baci and I appreciate your great service and patient phone calls. Great job! Thank you so much.
Insurer: Trupanion
By: Elsie
Wonderful Service!
Trupanion has truly been a lifesaver! I always appreciate their prompt communication and response to my dogs needs and my peace of mind!
Insurer: Trupanion
By: Cindy
Trupanion is by far the best pet insurance plan I have ever encountered.
Trupanion is, by far, the best pet insurance plan I have ever encountered. Not only in what they cover, but the customer service is incredibly good. My only slight complaint is that the premiums go up every year a bit more than I would like, but it's definitely not a deal breaker.
Insurer: Trupanion Canada
By:
i've had my two senior cats with Trupanion for several years and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries.
i've had my two senior cats with Trupanion for several years, and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries. Trupanion has been a financial life saver, and their customer service is always fantastic. I recommend them constantly!
Insurer: Trupanion
By: Angela