Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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I've had a great experience with Pets Best!
After reviewing many policies I felt good choosing Pets Best. They have communicated very well through email to give updates on claim status. It's been exactly what I was looking for. I've never had pet insurance on any of my dogs but I highly recommend Pets Best! The policy is clear and I appreciate the communication! Thank you Pets Best!
Insurer: Pets Best
By: Paula
Fast Results
Simple process and fast results.
Insurer: Trupanion
By: Patti
It would have been devastating without y
Trupanion has always given us tremendous mental and financial support through a very stressful time when Bapu was diagnosed with immune hemolytic anemia. He was very sick and almost died. You were there to remove our anxiety level and allow us not to worry too much about the medical expensive cost of his long treatment. It allows us to focus mainly on his health. Thanks to you, today Bapu is home and on its way to be cured completely after 4 months of struggle. Thank you to all Trupanion team. A & G
Insurer: Trupanion
By: Annika
Cette assurance m'a été référée par ma nièce et mon vétérinaire.
Cette assurance m'a été référée par ma nièce et mon vétérinaire. J'ai toujours reçu un service rapide et impeccable.
Insurer: Trupanion Canada
By:
Best There Is!
Great service. Couldn't have expected better. Fast and effective
Insurer: Trupanion
By: George
wonderful company!
It was a GREAT company to work with and I always tell my friends who have pets, this is the pet insurance company to have!!
Insurer: Trupanion
By: Adrienne
Laura did amazing and was very caring!
Laura did amazing and was very caring!
Insurer: Trupanion
By:
Super simple and well explained all the info needed is easy to understand and explained step by step and really great 24hr help line
Super simple and well explained all the info needed is easy to understand and explained step by step and really great 24hr help line
Insurer: Trupanion
By: Amanda