Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Always very happy!
Always very happy!
Insurer: Trupanion
By: Larry
Fast Response
As always, a quick response and clear explanation. Thank you.
Insurer: Trupanion
By: Darlene
Excellent service
As always, I feel like I get excellent service each time I submit a claim.
Insurer: Trupanion
By: Cathy
Trupanion: A great company
Forms were easy to complete; Trupanion kept us informed about status of claim; claim settled promptly and check arrived! Very professional!!!!
Insurer: Trupanion
By: Lorie
Friendly and efficient
Friendly and efficient
Insurer: Trupanion
By: Ginny
Very knowledgeable
Helpful understanding agent that was knowledgeable
Insurer: Trupanion
By: Cristhian
Sara was very helpful and informative
Sara was very helpful and informative
Insurer: Trupanion
By: George
Sarah is easy to work with and I appreciated her help
Sarah is easy to work with and I appreciated her help
Insurer: Trupanion
By: amanda
Helpful easy access.
Helpful, easy access.
Insurer: Trupanion Canada
By: Pam
Trupanion has always given us top service and explained any questions we have about the insurance and our dogs with in 12 hours.
Trupanion has always given us top service and explained any questions we have about the insurance and our dogs with in 12 hours.
Insurer: Trupanion Canada
By: Leonard