Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


August 07, 2020

Always very happy!

Always very happy!

Insurer: Trupanion

By: Larry

Useful
August 07, 2020

Fast Response

As always, a quick response and clear explanation. Thank you.

Insurer: Trupanion

By: Darlene

Useful
August 07, 2020

Excellent service

As always, I feel like I get excellent service each time I submit a claim.

Insurer: Trupanion

By: Cathy

Useful
August 07, 2020

Trupanion: A great company

Forms were easy to complete; Trupanion kept us informed about status of claim; claim settled promptly and check arrived! Very professional!!!!

Insurer: Trupanion

By: Lorie

Useful
August 07, 2020

Friendly and efficient

Friendly and efficient

Insurer: Trupanion

By: Ginny

Useful
August 07, 2020

Very knowledgeable

Helpful understanding agent that was knowledgeable

Insurer: Trupanion

By: Cristhian

Useful
August 07, 2020

Sara was very helpful and informative

Sara was very helpful and informative

Insurer: Trupanion

By: George

Useful
August 07, 2020

Sarah is easy to work with and I appreciated her help

Sarah is easy to work with and I appreciated her help

Insurer: Trupanion

By: amanda

Useful
August 07, 2020

Helpful easy access.

Helpful, easy access.

Insurer: Trupanion Canada

By: Pam

Useful
August 07, 2020

Trupanion has always given us top service and explained any questions we have about the insurance and our dogs with in 12 hours.

Trupanion has always given us top service and explained any questions we have about the insurance and our dogs with in 12 hours.

Insurer: Trupanion Canada

By: Leonard

Useful

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