Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy, Quick Service
Filing a claim at Trupanion is SO easy! Download the invoice and you immediately receive an email stating they have received it, and then payment is placed in your account a few days later. It's Great! Great Service! Thanks!
Insurer: Trupanion
By: David
Trupanion is great!
Trupanion has always been great for us!
Insurer: Trupanion
By: Diana
The Best!!!
Efficient and fast as always. A great company to deal with. Very knowledgeable representatives.
Insurer: Trupanion Canada
By: Dianne
Trupanion...first rate, always!!!
This latest claim submission was first rate; as they all have been...keep up the great work!
Insurer: Trupanion Canada
By: Dawn
Al llamar me atendio carmen y fue super amable y aclaro todas mis dudas.
Al llamar me atendio carmen y fue super amable y aclaro todas mis dudas. ahora me ciento segura de que mis mascotas estaran protegidas ante cualquier emergencia.
Insurer: Trupanion
By: Maribel
Allison was very helpful.
Allison was very helpful....very kind...and show compassion for my pup!
Insurer: Trupanion
By: Tina
always friendly and helpful.
always friendly and helpful. I needed to change a payment date and there was no problem.
Insurer: Trupanion
By:
great service
fast and very efficient
Insurer: Trupanion
By: Gayle