Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion is the best insurance company (of any kind) I've ever dealt with!
Anytime a friend asks for a recommendation for pet insurance, I always tell them Trupanion is the best. I'm so glad my vet had their info and that I went ahead and got started with them. I can't believe how good the service is - fast, efficient and caring. Everytime I've had to call with a question, there's always been an actual person to help me.
Insurer: Trupanion
By: Marjorie
Because the service is excellent and it pays well on claims
Because the service is excellent and it pays well on claims
Insurer: Trupanion
By: Jean
Friendly efficient and helpful.
Friendly, efficient and helpful.
Insurer: Trupanion
By: Jennifer
Pleasant nice seemingly care customer servive representive
Pleasant nice seemingly care customer servive representive
Insurer: Trupanion
By: Frank
Your agent helped me resolve all of my issues including E-mailing me a copy of my policy which I lost
Your agent helped me resolve all of my issues, including E-mailing me a copy of my policy which I lost
Insurer: Trupanion
By: Sue
Madelyn is amazing and so very understanding.
Madelyn is amazing and so very understanding. She takes her time to explain things and is very patient and knowledgeable
Insurer: Trupanion Canada
By: Brianna
Nice customer care
Nice customer care
Insurer: Trupanion Canada
By: Sanjay
Fabulous company
Always great, timely service. Thanks!
Insurer: Trupanion
By: Jan