Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


September 04, 2020

Because the service is excellent and it pays well on claims

Because the service is excellent and it pays well on claims

Insurer: Trupanion

By: Jean

Useful
September 04, 2020

Friendly efficient and helpful.

Friendly, efficient and helpful.

Insurer: Trupanion

By: Jennifer

Useful
September 04, 2020

Pleasant nice seemingly care customer servive representive

Pleasant nice seemingly care customer servive representive

Insurer: Trupanion

By: Frank

Useful
September 04, 2020

Your agent helped me resolve all of my issues including E-mailing me a copy of my policy which I lost

Your agent helped me resolve all of my issues, including E-mailing me a copy of my policy which I lost

Insurer: Trupanion

By: Sue

Useful
September 04, 2020

Madelyn is amazing and so very understanding.

Madelyn is amazing and so very understanding. She takes her time to explain things and is very patient and knowledgeable

Insurer: Trupanion Canada

By: Brianna

Useful
September 04, 2020

Nice customer care

Nice customer care

Insurer: Trupanion Canada

By: Sanjay

Useful
September 04, 2020

Fabulous company

Always great, timely service. Thanks!

Insurer: Trupanion

By: Jan

Useful
September 04, 2020

Amber was amazing!

Amber was amazing! Sweetheart! Caring, empathetic and understanding. Just great service all around!!!!!! LOVE TRUPANION.

Insurer: Trupanion

By: Akshey

Useful
September 04, 2020

Chad was extremely helpful!

Chad was extremely helpful!

Insurer: Trupanion

By: Sonya

Useful
September 04, 2020

fast friendly service

fast friendly service

Insurer: Trupanion

By:

Useful

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