Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
I always have a positive experience when speaking with someone by phone.
I always have a positive experience when speaking with someone by phone. They are kind and super reassuring.
Insurer: Trupanion
By: Julie
I just signed up.
I just signed up. The only reason I even gave a score is because the person helping me on chat was polite and helpful. I have no other experience with Trupanion.
Insurer: Trupanion
By:
Have always had great customer service and peace of mind that my pet will be taken care of
Have always had great customer service and peace of mind that my pet will be taken care of
Insurer: Trupanion Canada
By: David
First respons was concern for my puppy
The young lady was so helpful when I called. Her first response was concern for my puppy, then she completely resolved my problem.
Insurer: AKC
By: Barbara
Very helpful.
Very helpful. Took care of preauthorization for my cats procedure. Everything has run very smoothly.
Insurer: Trupanion
By: sheila
Highly recommend
Always fast completion and payment of claims. CS is always extremely helpful when we call for questions about our policy. We recommend you to everyone.
Insurer: Trupanion
By: Joann
Always have had friendly professional service
Always have had friendly professional service
Insurer: Trupanion
By: Beverly
Because of the prompt reply I received.
Because of the prompt reply I received.
Insurer: Trupanion
By: Karen