Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great service great insurance
Great service great insurance
Insurer: Trupanion
By: Mary
Helpful and kind!
Helpful and kind!
Insurer: Trupanion
By: Sarah
I adopted a precious little rescue dog 2 years ago.
I adopted a precious little rescue dog 2 years ago. She has had a myriad of expensive health problems. Trupanion has been amazing to work with! I am so happy we purchased a policy through them!
Insurer: Trupanion
By: Debbie
I always receive excellent service from Trupanion.
I always receive excellent service from Trupanion. I highly recommend this company for insuring your pet.
Insurer: Trupanion
By: Deborah
Deidre was very efficient friendly and an overall pleasure to deal with.
Deidre was very efficient, friendly and an overall pleasure to deal with.
Insurer: Trupanion Canada
By: Jennifer
Great service
Great service
Insurer: Trupanion Canada
By: Brenda
I always find your staff so helpful and I like the coverage that you provide as a company.
I always find your staff so helpful and I like the coverage that you provide as a company. My Vet also highly recommended Trupanion and has your poster up in her office.
Insurer: Trupanion Canada
By: Jenny
Disappointed in Beaverton
Besides my veterian's slow processing, I did not recieve any communitcation from Trupanion regarding receiving or processing the claim. Your process has been streamline to "no communication".Also My out of pocket was over $300 dollars and reimpursement from Trupanion was $34.65 - with no statemnt? What part of the expense was not covered? Why the variance?
Insurer: Trupanion
By: Dannah