Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great coverage and customer service
I liked Brian’s customer service and the pet coverage is exceptional!!
Insurer: Trupanion
By: Catherine
I am so grateful for Trupanion!
I would highly recommend Trupanion to all pet owners. I am very grateful for Trupanion as my Australian Shepherd was diagnosed with a luxating patella in both her back knees. Without the help of Trupanion, and our amazing veterinarian our pup would be in bad shape. After a year or so of surgeries, she is slowly gaining strength and on to bigger and better puppy things! Thank you Trupanion!
Insurer: Trupanion
By: Nicole
Claims are
Easy and fast response
Insurer: Trupanion Canada
By: Kelly
New to Trupanion
Although very little of my claim was actually covered I thought the communication was fine. I'm new to Trupanion so stay tuned for more info in the coming years.
Insurer: Trupanion
By: Lori
Always a pleasure working with trupanion
Always a pleasure working with trupanion
Insurer: Trupanion
By: Ron
Best insurance
Always timely and helpful
Insurer: Trupanion
By: Elizabeth
Elizabeth was extremely helpful with all of my questions regarding my policy monthly charges deductible and how that played into claims very polite and I had a great experience.
Elizabeth was extremely helpful with all of my questions regarding my policy, monthly charges, deductible and how that played into claims, very polite and I had a great experience.
Insurer: Trupanion
By:
Emily was awesome-kind-knowledgeable-empathetic-thorough
Emily was awesome-kind-knowledgeable-empathetic-thorough
Insurer: Trupanion
By: Scott