Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Fast claim response
The wait time for a response was very fast and I received a check within a week of my claim.
Insurer: Trupanion
By: Betsy
The woman who helped me was extremely kind helpful and responsive.
The woman who helped me was extremely kind, helpful and responsive.
Insurer: Trupanion
By: Edna
They were very compassionate and helpful during a stressful time
They were very compassionate and helpful during a stressful time
Insurer: Trupanion
By: Amanda
Haven't made any claims yet but your agent Alexandria is helpful and very pleasant!
Haven't made any claims yet, but your agent Alexandria is helpful and very pleasant!
Insurer: Trupanion Canada
By: Sandra
All of my interactions have been great.
All of my interactions have been great. Everyone is both friendly and professional. They know the plans and the pets!
Insurer: Trupanion
By:
Always a good experience when calling Trupanion.
Always a good experience when calling Trupanion.
Insurer: Trupanion
By: Carol
Because I haven't used Maggies Insurance much but When I have had to use it you folks were kind and helpful and you helped to cover.
Because I haven't used Maggies Insurance much but When I have had to use it you folks were kind and helpful and you helped to cover. As Maggie gets to be a little bit older and usually the need for healthcare insurance rises I am confident that Trupanion will be there for us if the need arises.
Insurer: Trupanion
By: Rebecca
Customer service is awesome it saves me a lot of money.
Customer service is awesome, it saves me a lot of money.
Insurer: Trupanion
By: