Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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BEST Pet Insurance Available--Won't Find Better!!!
I highly recommend Healthy Paws Pet Insurance. You will not find better coverage, better customer service, easter claims processes, or better reimbursement rates. I am so grateful for Healthy Paws. It recently paid off by saving my little girl's life!! It made all the difference in accessing the best treatment and therapy for my little girl, knowing I had Healthy Paws behind me. I could NOT have gotten through the difficult and worrisome time without knowing we had the financial security and support behind us! It is wonderful to know that Healthy Paws knows just how important our four-legged family members are to the family unit, and just how much they mean to us. Thank you Healthy Paws for existing! You are truly an invaluable asset! Thank you again. Love and Blessings!!
Insurer: Healthy Paws
By: Rena
Communication could be better as to if info is missing plz contact insurer ty
The claim took almost 2 months to process with little to no communication unless I iniated it . I think communication could be improved ty.
Insurer: Embrace
By: Christine
The decision to insure Beauregard with Trupanion was one of the best decisions I made.
The claim process was very simple and expeditious. The settlement warded off a financial hardship and was a great comfort in knowing my precious little dog is protected from serious injury or illness. I have recommended Trupanion to friends and neighbors without reservation.
Insurer: Trupanion
By: JOSEPH
I am so glad that I chose Trupanion!
This choice that I made for my pet's insurance was one of the best decisions I have ever made! They are very quick with your claim, and every staff member I have dealt with is extremely nice and helpful.. I wouldn't change a thing.
Insurer: Trupanion
By: Meta
Great service & coverage!
Great service & coverage!
Insurer: Trupanion
By: Rebecca
The website doesn't show any approximations of pricing besides saying there are many different options.
The website doesn't show any approximations of pricing besides saying there are many different options. When I called in and talked to Mikaila she was great at answering my questions, but she said she'd email me different types of policies so I could grasp how much monthly payments would be for what I'm looking for and I never received the email. The insurance seems like it would be a good option but I already had an amazing experience talking to someone from another insurance company that went out of his way for me and with another company I could actually get a solid quote.
Insurer: Trupanion
By: Sarah
An angel as Gwen tells me.
An angel as Gwen tells me. If there is an Angel score please rate her at that level
Insurer: Trupanion
By: Gwen