Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


October 24, 2020

Great service

Great service

Insurer: Trupanion

By:

Useful
October 24, 2020

Handle the call professionally and was very friendly

Handle the call professionally and was very friendly

Insurer: Trupanion

By: Kathy

Useful
October 24, 2020

Monica was excellent helpful and patient .

Monica was excellent helpful and patient .

Insurer: Trupanion

By:

Useful
October 24, 2020

Polite and solved my quickly.

Polite and solved my quickly.

Insurer: Trupanion

By: Alice

Useful
October 24, 2020

So easy

Always a great experience. Quick response and the Vet does all the work.

Insurer: Trupanion

By: Clint

Useful
October 24, 2020

Always polite and friendly service

Always polite and friendly service

Insurer: Trupanion

By: Lynn

Useful
October 24, 2020

Beth was extremely friendly and provided answers to all my questions.

Beth was extremely friendly and provided answers to all my questions. She also emailed me the forms I needed and explained the process and turnaround time.

Insurer: Trupanion

By: Diane

Useful
October 24, 2020

courteous and professional

courteous and professional

Insurer: Trupanion

By: Barbara

Useful
October 24, 2020

Very quick response time!

Extremely fast handling claim!

Insurer: Trupanion

By: Georganne

Useful
October 24, 2020

I had asked a lady on the phone for the form a while ago but never got them.

I had asked a lady on the phone for the form a while ago but never got them. Emily was nery nice

Insurer: Trupanion

By:

Useful

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