Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Ease of signing up.
Ease of signing up.
Insurer: Trupanion
By: Richard
Pleasant experience
The staff person was very kind and most helpful.
Insurer: Trupanion
By: Rebecca
Yes she was very pleasant and helpful
Yes , she was very pleasant and helpful
Insurer: Trupanion
By: Robin
Quick to acknowledge the claim and received a check after days later.
Quick to acknowledge the claim and received a check after days later. Thanks
Insurer: Trupanion Canada
By: Bev
Always treated well & always helpful
Always treated well & always helpful
Insurer: Trupanion
By: Jean
Ashley's wonderful phone assistance!
Ashley's wonderful phone assistance!
Insurer: Trupanion
By: LaVonne
Everyone at Trupanion was helpful compassionate and show a love for their work.
Everyone at Trupanion was helpful, compassionate, and show a love for their work.
Insurer: Trupanion
By: Margaret