Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great service
It was very easy to make the claim and response time was very quick
Insurer: Trupanion Canada
By: Connie
Fast efficient complete!
Fast, efficient, complete!
Insurer: Trupanion
By: Michele
Great so far!
Good customer service and pricing to date. Have not had to file a claim yet though.
Insurer: Trupanion
By: Blake
Excellent service and compromised
It was great, this is my first time with Trupanion and I’ll definitely recommend it
Insurer: Trupanion
By: Manuel
I applaud the customer service
The people that I talked to was able to get answers to my questions and was very helpful.
Insurer: Trupanion
By: Melanie
I love Trupanion!
Trupanion is wonderful and has been great processing claims. I recommend Trupanion to anyone I know.
Insurer: Trupanion
By: Deborah
I love that you answer the damned phone.
I love that you answer the damned phone. I love that your staff are personable and ask about my dog.
Insurer: Trupanion Canada
By: Courtney
Overall Excellent
I was really worried and stressed that something was very wrong with my pet so I was worried about the process of making a claim. I spoke to someone via chat and they were so helpful and gave me all the information I needed. The claim was processed very quickly and I am so happy with the experience overall. Thanks!
Insurer: Trupanion Canada
By: Kelsey
Very helpful and easy to deal with
Very helpful and easy to deal with
Insurer: Trupanion Canada
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