Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


November 07, 2020

Ease of signing up.

Ease of signing up.

Insurer: Trupanion

By: Richard

Useful
November 07, 2020

Pleasant experience

The staff person was very kind and most helpful.

Insurer: Trupanion

By: Rebecca

Useful
November 07, 2020

Yes she was very pleasant and helpful

Yes , she was very pleasant and helpful

Insurer: Trupanion

By: Robin

Useful
November 07, 2020

Quick to acknowledge the claim and received a check after days later.

Quick to acknowledge the claim and received a check after days later. Thanks

Insurer: Trupanion Canada

By: Bev

Useful
November 07, 2020

Always treated well & always helpful

Always treated well & always helpful

Insurer: Trupanion

By: Jean

Useful
November 07, 2020

Ashley's wonderful phone assistance!

Ashley's wonderful phone assistance!

Insurer: Trupanion

By: LaVonne

Useful
November 07, 2020

Everyone at Trupanion was helpful compassionate and show a love for their work.

Everyone at Trupanion was helpful, compassionate, and show a love for their work.

Insurer: Trupanion

By: Margaret

Useful
November 07, 2020

A gift in the time of saddness!

Everyone were have talked to about Oscar’s (the cat) has been very helpful. It’s been a treat to work with you in this sad situation. Thank you all very much. Robin Lualdi

Insurer: Trupanion

By: Robin

Useful
November 07, 2020

Excellent service

Excellent service

Insurer: Trupanion

By: Judy

Useful
November 07, 2020

Extremely helpful and kind

Extremely helpful and kind

Insurer: Trupanion

By: Jennifer

Useful

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