Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great experience
Was very informative and explained everything and was very kind
Insurer: Trupanion Canada
By:
awesome!!!!
Awesome company to deal with...answered all my questions and forwarded all the paperwork ASAP. My veterinarian will also submit all the paperwork for a claim too ...
Insurer: Trupanion
By:
Because I always received excellent customer service and support when I call or chat
Because I always received excellent customer service and support when I call or chat
Insurer: Trupanion
By:
Friendly responsive addressed my problem without unnecessary questions or promotions.
Friendly, responsive, addressed my problem without unnecessary questions or promotions.
Insurer: Trupanion
By:
The lady was very helpful
The lady was very helpful
Insurer: Trupanion
By:
Great Outcome!
When my cat became ill and required emergency hospitalization, it was a relief to know that he would get the necessary treatment. This was the best experience I have ever had with any insurance company. Claims were paid promptly with no hassle. Thank you Trupanion
Insurer: Trupanion
By:
Very happy with Trupanion
Easy to place a claim and fast reimbursement
Insurer: Trupanion
By:
Excellent customer service quick and friendly.
Excellent customer service, quick and friendly.
Insurer: Trupanion
By: