Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great customer service.
Great customer service.
Insurer: Trupanion
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Looking out for Gretel!
Always fast, friendly and helpful.
Insurer: Trupanion Canada
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The Best Pet Insurance you can get.
Always great service and prompt.
Insurer: Trupanion Canada
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Always impressed with the service.
Always impressed with the service.
Insurer: Trupanion Canada
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Claims go smoothly
Always prompt and efficient
Insurer: Trupanion Canada
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Becky was fantastic!
Becky was fantastic!
Insurer: Trupanion Canada
By:
I needed help with a claim and not only did Chad walk me through the steps of filing one but sent an email with instructions as well.
I needed help with a claim and not only did Chad walk me through the steps of filing one but sent an email with instructions as well. Was very kind and pleasurable to speak with.
Insurer: Trupanion Canada
By:
Peace of mind
Thank you for your commitment to customer service!
Insurer: Trupanion Canada
By:
Highly recommended
The coverage that Trupanion offers is undoubtedly the best in the market and correspondingly the price is higher compared to their competitors. Because of that I had high expectations for their customer service which Anica went over and beyond! She provided one of the most friendly, efficient, and informative service that I already raved about my experience with my friends and family!! I rate my experience 200 out of 100%!!
Insurer: Trupanion Canada
By:
They were great from the initial phone call to showing up and going through all the admittance paperwork to follow ups with us while she was in their care to being so kind when we can for pickup.
They were great from the initial phone call, to showing up and going through all the admittance paperwork, to follow ups with us while she was in their care, to being so kind when we can for pickup... Very glad I found them to go through this little ordeal with.
Insurer: Trupanion Canada
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