Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,778

Customer Service 77,069

Price Satisfaction 23,527

Other 15,656

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34161 - 34170 of 77069 results

April 27, 2021

Great job!

Well done and working great with the vet's office as well

Insurer: Trupanion Canada

By:

Useful

April 27, 2021

Fast friendly & knowledgeable staff was such a blessing to talk with during our emergent need with our elder dog.

Fast, friendly & knowledgeable staff was such a blessing to talk with during our emergent need with our elder dog.

Insurer: Trupanion

By:

Useful

April 27, 2021

First two claims one a rash and one a cold are denied as chronic conditions.

First two claims one a rash and one a cold are denied as chronic conditions. My cat had a rash once and everyone gets colds these are not “chronic” but one time issues that resolve and can be gotten again. So far am very unimpressed with your service.

Insurer: Trupanion

By:

Useful